How GÆSTR
Works
From your first swipe to the last bite, here's everything you need to know about hosting a GÆSTR cook in your home. We've designed the experience to be simple, transparent, and stress-free.
Three Simple Steps
Swipe & Discover
Browse cook profiles in our Matchmaker. Swipe right on cooks whose cuisine, style, and personality resonate with you. Each profile shows their specialties, pricing, reviews, and availability.
Match & Plan
Once you've found your cook, send a booking request. Discuss the menu, dietary needs, guest count, and any special requests through our messaging system. Your cook will confirm the details and finalize the menu.
Enjoy the Experience
Your cook arrives at the agreed time, prepares a wonderful meal in your kitchen, and serves it to you and your guests. All you need to do is relax, enjoy the food, and make memories.
What Your Cook Takes Care Of
Your GÆSTR cook is a professional who takes pride in delivering a seamless dining experience. Here's exactly what they handle:
Meal Preparation
Your cook prepares the agreed-upon menu from scratch in your kitchen, using fresh ingredients and professional techniques.
Plating & Serving
Dishes are beautifully plated and served at the table. Your cook manages the timing so each course arrives at the perfect moment.
Kitchen Clean-Up
After cooking, your cook cleans up the cooking area — washing pots, pans, utensils, and wiping down countertops and the stove. The kitchen is left tidy and ready for you.
Waste Disposal
Food scraps and packaging from the cooking process are properly disposed of or placed in your bins according to your household's sorting system.
What Cleaning Means
Transparency is important to us. Here's exactly what "clean-up" includes and doesn't include:
What your cook WILL clean
- All pots, pans, and cooking utensils used during preparation
- Countertops and stove area used for cooking
- Any spills or splatters from the cooking process
- Serving dishes and platters (if washing is preferred over leaving them)
What is NOT included
- General house or apartment cleaning
- Dishes and glasses used by guests during the meal
- Pre-existing kitchen mess or clutter
- Deep cleaning of ovens, refrigerators, or other appliances
- Cleaning of dining areas, floors, or bathrooms
Cleaning Supplies
Your cook uses whatever cleaning supplies are available in your home — dish soap, sponges, towels, and surface cleaner. There is no need to purchase anything special. If you have preferred eco-friendly or specific products, simply let your cook know.
Who Buys the Ingredients?
By default, you provide the ingredients for your meal. However, we offer flexible options to suit your preference:
You Shop (Default)
Your cook sends you a detailed shopping list after the menu is confirmed. You purchase the ingredients at your convenience from your preferred stores. This is the most affordable option and gives you full control over brands and quality.
Cook Shops for You (Market Mode)
If you'd prefer your cook to handle the shopping, simply enable Market Mode when booking. Your cook will purchase all ingredients from quality local suppliers on your behalf.
Market Mode Surcharge
When your cook shops for you, a surcharge of 150 DKK is added to cover the cook's time for shopping, transportation, and ingredient selection. The actual cost of ingredients is billed separately at receipt price — no markup. Your cook will provide receipts for full transparency.
You can also use our Pantry tool to check what you already have at home and our Market page to find the best deals at local supermarkets.
Allergies & Dietary Needs
Every GÆSTR cook is trained to handle dietary requirements with care. During the booking process, you'll be asked to specify any allergies, intolerances, or dietary preferences. Common accommodations include:
If you have severe allergies (e.g., anaphylaxis risk), please communicate this clearly during booking. Your cook will take extra precautions, but please also ensure your home has appropriate emergency medication available.
How Pricing Works
GÆSTR pricing is straightforward with no hidden fees:
Hourly Rate
Each cook sets their own hourly rate, visible on their profile. Rates typically range from 200–650 DKK/hr depending on experience and cuisine.
Minimum Booking
Most bookings have a 2-hour minimum to ensure your cook has enough time to prepare a quality meal.
Ingredients
Ingredient costs are separate from the cook's fee. You either buy them yourself or pay at receipt price through Market Mode.
Market Mode Fee
An additional 150 DKK if you choose to have your cook shop for ingredients on your behalf.
No Platform Fee
During our launch period, GÆSTR charges no platform commission. You pay the cook directly for their time.
Payment is processed securely through Stripe. You'll be charged after confirming your booking, and your cook receives payment after the meal is completed.
Cancellations & Changes
48+ hours before
Full refund, no questions asked.
24–48 hours before
50% refund. Your cook may have already purchased ingredients or declined other bookings.
Less than 24 hours
No refund. Late cancellations significantly impact our cooks. If your cook has already purchased ingredients, you'll also be charged for those.
Cook cancellation
If your cook cancels, you receive a full refund and priority rebooking assistance.
Need to change the date, time, or guest count? Contact your cook through the app at least 24 hours in advance, and most changes can be accommodated at no extra cost.
Your Safety Matters
All cooks are verified with ID and background checks
Cooks hold valid food handling certifications
Every booking is covered by our satisfaction guarantee
Reviews and ratings from real guests help you choose with confidence
Our support team is available if any issues arise during your experience
Make the Most of Your GÆSTR Evening
Clear some counter space
Your cook needs room to work. Clear the countertops and stove area before they arrive.
Share your kitchen layout
A quick message about where to find pots, pans, spices, and utensils helps your cook get started faster.
Set the table in advance
While your cook handles the food, you can set the mood — candles, music, table settings.
Communicate preferences early
Spice level, portion sizes, presentation style — the more your cook knows, the better the experience.
Be open to conversation
Many guests love chatting with their cook about techniques and food culture. Don't be shy!
Leave a review
Your feedback helps other guests discover great cooks and helps cooks improve their craft.
Ready to Get Started?
Find your perfect cook and book an unforgettable dining experience.